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ENTERTAINER soleil - Rules of Use

Rules of Use


1. Membership

  • Access to an ENTERTAINER product (Membership) is available to individuals that register on the App (Member) and purchase, as applicable, a Membership via the App or website 
  • Any Membership (other than ENTERTAINER soleil 30-day, ENTERTAINER soleil 90-day and ENTERTAINER tourist Memberships) purchased by an individual who did not have an active ENTERTAINER product at time of purchase (Non-Member) is valid for 12 months from the date of purchase.

 

2. ENTERTAINER soleil (available in UAE only)

  • ENTERTAINER soleil, once purchased by a Member enables membership of either 12 months Single or Family, 90 days Single or Family or 30 days Single or Family membership (see below Types of Soleil Membership), commencing from the date of purchase, providing unlimited access, benefits and discounts to a comprehensive range of social, recreation, fitness, and beach clubs throughout the UAE during the 30-day, 90-day or 12 months membership period. 
  • Fair Play Policy: It is acknowledged and agreed that in the 6 months prior to purchasing a Soleil Membership, you have not held a personal membership with any of the ENTERTAINER soleil venues directly. A venue reserves the right to reject entry to a venue/facility if an ENTERTAINER soleil Member has had personal membership to such venue in the 6-month period prior to commencement of the Soleil Membership.
  • It is acknowledged and agreed that the list of venues/beach clubs/benefits/discounts is dynamic and may change throughout the Soleil Membership period. The ENTERTAINER and its suppliers reserve the right to add/remove or amend the list of venues as it sees fit and at its own discretion but will use its best endeavours to replace any venue removed with one with equal or better value wherever possible.
  • Each Soleil Membership is subject to these Rules of Use and any terms and conditions/policies imposed by a venue.
  • Members may at any time be required to produce their membership card and must do so at the request of any authorized person at the club or venue.
  • Membership fees are non-refundable, and a Soleil Membership cannot be frozen on request for a specified period of time. If a Soleil Membership is cancelled prior to the expiry of the membership period, (whether it is due to Member's request or as a result of the Member's misconduct or breach of these Rules of Use or End User License Agreement ) no refund will be provided of the soleil Membership fee.
  • Each Soleil Membership is for personal use and is non-transferable. You cannot give access to your Soleil Membership to a third-party for their own use for any reason.
  • A Soleil Membership entitles Members access to venues on a “first come first serve” basis and access is not guaranteed. If a venue no longer has membership slots available for Soleil Membership Members you may be able to pay a special day rate to gain access, dependent on that venue’s policy.
  • No reservations may be made ahead of your visit to any venue.
  • You are permitted to visit a venue only once per day but can visit multiple venues in a day, subject always to availability.
  • When purchasing a Soleil Membership you will be asked to add the details of all the users before checking out including the following: full name as appearing on Emirates ID/passport, email address that will be used or are using on the App, phone number. For children you will be asked to add their name and date of birth as it appears on their passport/Emirates ID. These details cannot be amended after purchase.

  

3. Types of Soleil Memberships

Single Membership:

This membership allows entry to one adult (21 years or older) into an ENTERTAINER soleil venue for 30 days, 90 days or 12 months.

  • With a 90-day or 12-month membership, additional children under 15 years old or juniors between the ages of 16 and 20 can be added at a fixed rate or paid for as child guests directly at the venue. (Guest prices for children vary from venue to venue and are at the discretion of the venue)
  • Children are allowed in the facility only when Single Membership Member is present and are not permitted entry to any venue marked as "adult-only".
  • Children under 5 years of age can access with an adult ENTERTAINER soleil Member free of charge.
  • 12-month memberships allow for adding extra visiting members, including a single adult, couple, or a family of 2 adults and 2 children up to 15 years old, for a period of 30 days by paying an additional fee.

• All memberships are valid from the date of purchase for either 30, 90 or 365 days. Memberships can not be paused, cancelled or transferred.

 

Family Membership:

  • This membership allows entry to two adults (21 years or older) and up to two children (aged 5-15 years) into an ENTERTAINER soleil venue for 30 days, 90 days or 12 months.
  • With a 90-day or 12-month membership, additional children under 15 years old or juniors between the ages of 16 and 20 can be added at a fixed rate or paid for as child guests directly at the venue. (Guest prices for children vary from venue to venue and are at the discretion of the venue)
  • Children are allowed in the facility when at least one Family Membership Member is present and are not permitted entry to any venue marked as "adult-only".
  • Children under 5 years of age can access with an adult ENTERTAINER soleil Member free of charge.
  • 12-month memberships allow for adding extra visiting members, including a single adult, couple, or a family of 2 adults and 2 children up to 15 years old, for a period of 30 days by paying an additional fee.

All memberships are valid from the date of purchase for either 30, 90 or 365 days. Memberships can not be paused, cancelled or transferred.

 

4. How to use ENTERTAINER soleil

 To access a venue:

  1. Choose the venue you wish to visit. Check the app for the list of venues. 
  2. Present your virtual membership card (available on your mobile wallet) at the designated ENTERTAINER soleil check-in area at your chosen venue.
  3. The venue will check your Soleil Membership and allow you access to the premises, provided there is availability.


To utilize the unique offers available through ENTERTAINER Soleil:

  1. Refer to the Club guide to identify the benefits offered by each venue
  2. Upon presenting your Soleil Membership, the venue will verify your eligibility for the benefits outlined in the Club guide and offer them to you accordingly.


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